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Tenant instructions

Which Instructions Should You Leave for a Tenant?

A tenant does not need an inventory of every object. They need precise help wherever the home's setup, appliance or routine is not obvious at first glance.

WelcomeFlat Editorial Team, Home onboarding and guest-guide specialists2 min read
A washing machine documented for a new tenant

Instructions for the first few minutes

Share sensitive codes separately and only with the intended recipient. An ordinary guide link should not become a store of permanent access secrets.

  • How to identify the right entrance and apartment.
  • Who to contact if arrival is delayed.
  • Where the main light and electrical panel are.
  • How to connect to Wi-Fi.
  • Where to find urgent contacts.

Explain only what is not obvious

Do not rewrite the appliance manual. Explain how that appliance is used in this home: the normal programme, the relevant valve, a lock mode or the safe recovery step.

ApplianceUseful instruction
HobHow to unlock it and select a zone
Washing machineNormal cycle and detergent drawer
Air conditioningApproved mode and remote location
BoilerNormal pressure range and support contact

Cover household processes

If the payment process is set by the agreement, the guide should explain the action without creating a different obligation.

  • When and where to submit meter readings.
  • Where meters are located.
  • How waste and recycling are handled.
  • What parking rules apply.
  • Who manages internet and entry systems.

Make contacts unambiguous

Add a role and availability beside every name. Do not expose unrelated personal data.

Check before sharing

  • Every step has been tested in the apartment.
  • Photos match the current appliances.
  • The guide does not conflict with the agreement.
  • Permanent secrets are absent.
  • Contacts have confirmed their details.
  • The text is comfortable to read on a phone.

Create a clear guide for your property

Put verified instructions in one mobile guide and keep them current at the same link.

Frequently asked questions

Should a home guide replace the tenancy agreement?

No. A home guide explains practical actions in the property; it does not replace legal terms or professional advice.

How often should the guide be reviewed?

Review it before every move-in and whenever access, appliances, contacts, rules or photos change.

Can sensitive access codes be included?

Permanent access secrets should not appear in open text. Share them through an appropriately protected process with the intended recipient.

WelcomeFlat Editorial Team

Home onboarding and guest-guide specialists.

Instructions to Leave for a Tenant — WelcomeFlat