Practical guide for hosts
How to create a digital guidebook for Airbnb guests
A digital guidebook keeps repeatable property information in one mobile link, while reservations, changes and urgent conversation stay in Airbnb messages.
Reviewed August 2026
WelcomeFlat is an independent product and is not affiliated with or endorsed by Airbnb.
Use a guide alongside Airbnb
For hosts using Airbnb, the guide is a maintained home reference—not a booking channel or conversation replacement. Send its link through the existing guest conversation after a reservation is confirmed.
Live product preview
See what the guest opens
The fictional guide shows Arrival, Wi-Fi, Kitchen and Check-out in a browser. Guests do not need an app.
Open the full live demo
Harbour View Apartment · fictional demo
Arrive without hunting through messages
Find the entrance, arrival window and the next step. Live access details stay outside public content.
A practical workflow
Confirm the reservation
Confirm the stay in the booking platform.
Send the guide link
Share it through the existing guest conversation.
Keep changes in messages
Use direct messages for booking changes and urgent information.
Maintain property knowledge
Keep repeatable arrival, room and departure information in the guide.
Review after changes
Recheck the guide whenever the property materially changes.
What to include
Include stable, verified information guests need at the property.
- Arrival orientation and the correct entrance
- Wi-Fi instructions
- Room and appliance guidance
- House rules and waste routines
- Support route and check-out checklist
What to keep in Airbnb messages
Keep personal, time-sensitive and reservation-specific communication in the active conversation.
- Reservation changes and payment questions
- Urgent updates and active incidents
- Stay-specific access delivery
- Identity or booking verification
- Personal responses to an individual guest
Create one clear guide for your property.
Explore the live demo, then create and share a guide through your WelcomeFlat account.